Question 1

What is Bleed Racing Gears?

Accepted Answer

Bleed Racing Gears is a motorcycle gear brand focused on premium custom riding apparel, including racing suits, jackets, gloves, and boots designed for performance, protection, and fit.

Question 2

What makes Bleed Racing Gears different?

Accepted Answer

The brand emphasizes complete customization, rider-focused design, premium materials, and gear built around individual preferences instead of one-size-fits-all products.

Question 3

Does Bleed Racing Gears specialize in custom motorcycle suits?

Accepted Answer

Yes. Bleed Racing Gears specializes in custom motorcycle racing suits made for riders who want personalized fit, style, and performance features.

Question 4

What products does Bleed Racing Gears offer?

Accepted Answer

The company offers 1 piece motorbike suits, 2 piece suits, custom racing suits, custom jackets, protective jackets, gloves, boots, and related riding gear

Question 5

Can I customize colors, logos, and names on my gear?

Accepted Answer

Yes. Riders can request custom colors, names, numbers, logos, and design layouts depending on the product ordered.

Question 6

Is Bleed Racing Gears gear made for track riding or street riding?

Accepted Answer

Their products are designed for both track riders and road riders, depending on the product type and customization selected.

Question 7

What materials are used in Bleed Racing Gears products?

Accepted Answer

The company states it uses premium-grade leather, advanced safety components, and performance-focused construction techniques.

Question 8

Does Bleed Racing Gears focus on rider safety?

Accepted Answer

Yes. Their About Us page highlights CE-approved protection, ergonomic race fit, durable stitching, and safety-driven design.

Question 9

Who is Bleed Racing Gears for?

Accepted Answer

The brand is built for professional racers, weekend track riders, and everyday riders who want quality custom motorcycle gear.

Question 10

How long does it take to produce an order at Bleed Racing Gears?

Accepted Answer

standard size items take 3–5 business days to produce, while custom or bespoke suits take 14–21 business days. Orders placed after 5:00 PM EST begin processing the following business day. Production times may vary during peak seasons or holidays.

Question 11

How much does shipping cost and how long does delivery take?

Accepted Answer

Our products are custom made to order. Production takes 14–21 business days for custom suits and 3–5 business days for standard items. After production, transit is 5–7 business days to the US and Canada, and 7–10 business days to Europe and Australia. Total delivery is approximately 19–28 business days for custom suits and 8–12 business days for standard items. Expedited shipping ($60) is available to reduce delivery time.

Question 12

What is the total estimated delivery time for my order?

Accepted Answer

Our products are custom made to order. Production takes 14–21 business days for custom suits and 3–5 business days for standard items. After production, transit is 5–7 business days to the US and Canada, and 7–10 business days to Europe and Australia. Total delivery is approximately 19–28 business days for custom suits and 8–12 business days for standard items. Expedited shipping ($60) is available to reduce delivery time.

Question 13

How can I track my Bleed Racing Gears order?

Accepted Answer

Once your order is dispatched, you will receive a shipping confirmation email with a DHL or FedEx tracking number. You can track your package in real time on the carrier's website. If you don't receive tracking within the expected production window, email us at info@bleedracinggears.com.

Question 14

Will I have to pay customs duties or import taxes?

Accepted Answer

International orders may be subject to customs fees, duties, or import taxes upon arrival, which are the sole responsibility of the customer. US customers may also be charged import duties based on declared value and current customs regulations. Customs processing can add additional days to delivery times beyond our control.

Question 15

What happens if I enter the wrong shipping address?

Accepted Answer

It is the buyer's responsibility to ensure the shipping address is correct and complete at checkout. If a package is returned due to an incorrect or incomplete address, the customer is responsible for the reshipping cost. We cannot modify shipping addresses once an order has been dispatched.

Question 16

What should I do if my package is lost or arrives damaged?

Accepted Answer

If your package shows as delivered but has not arrived, contact us within 48 hours of the delivery notification. If it arrives damaged, take photos immediately and email us at info@bleedracinggears.com within 48 hours. We will file a claim with DHL or FedEx and work to resolve the issue quickly.

Question 17

Which countries does Bleed Racing Gears ship to?

Accepted Answer

We currently ship to the United States, Canada, Europe, and Australia. If your country is not on this list, please contact us before placing an order and we will do our best to accommodate your request.

Question 18

How can I contact Bleed Racing Gears for shipping inquiries?

Accepted Answer

You can reach our support team by phone at +1 (929) 465-8226, by email at info@bleedracinggears.com, or visit us at 10105 Lefferts Blvd, South Richmond Hill, New York, NY 11419, United States. Our hours are Monday–Saturday, 9:00 AM – 5:00 PM EST.

Question 19

What is the return window at Bleed Racing Gears?

Accepted Answer

You have 30 days from the date of delivery to request a return. To qualify, the item must be unworn, unused, in its original condition with all tags attached, in its original packaging, and accompanied by proof of purchase.

Question 20

Can I return a custom or made-to-order item?

Accepted Answer

We do not accept change-of-mind returns on custom items personalized with specific measurements, rider names, logos, or custom color layouts, since these items cannot be restocked or resold. However, if there is a manufacturing error, you are protected under our Fitment Guarantee.

Question 21

What is the Fitment Guarantee on custom suits?

Accepted Answer

If your custom suit does not fit because of a manufacturing error and does not match the exact measurements you provided, we will offer a free modification or a full replacement at no extra cost.

Question 22

Can I cancel my custom order after placing it?

Accepted Answer

Yes, custom orders can be cancelled within 24 hours of placement at no charge. After 24 hours, production begins and cancellations are no longer accepted.

Question 23

What should I do if I receive a defective, damaged, or incorrect item?

Accepted Answer

Inspect your order immediately upon delivery. If the item is defective, damaged, or incorrect, email us at info@bleedracinggears.com within 48 hours of delivery along with photos of the issue. If the error is ours, we will cover all return shipping costs and provide a full refund or free replacement, whichever you prefer.

Question 24

Which items are non-returnable?

Accepted Answer

We cannot accept returns on custom-made or personalized gear (unless defective), items that have been worn, used, or washed, items returned without prior authorization, or items returned after the 30-day window.

Question 25

How do I start a return with Bleed Racing Gears?

Accepted Answer

Email info@bleedracinggears.com with your order number and the reason for the return. Our team will respond within 1–2 business days with return instructions. Please do not send items back without first receiving authorization, as unauthorized returns will not be accepted.

Question 26

Where do I send my return?

Accepted Answer

Approved returns should be shipped to Bleed Racing Gears, 10105 Lefferts Blvd, South Richmond Hill, New York, NY 11419, United States. We recommend using a trackable shipping method.

Question 27

Who pays for return shipping?

Accepted Answer

For defective or incorrect items, Bleed Racing Gears covers all return shipping costs. For change-of-mind returns on standard items, the customer is responsible for return shipping to our New York facility. We are not responsible for lost return packages.

Question 28

Does Bleed Racing Gears offer direct exchanges?

Accepted Answer

We do not process direct exchanges. To receive a different item, please return the eligible item following our standard return process, then place a new order for the item you want once your return is approved.

Question 29

How long do refunds take to process?

Accepted Answer

Once we receive and inspect your return, we will notify you by email. If approved, refunds are issued to your original payment method and typically process within 5–7 business days. Your bank or card provider may take additional time to reflect the refund.

Question 30

How can I contact Bleed Racing Gears about a return or refund?

Accepted Answer

You can reach our team by phone at +1 (929) 465-8226 or by email at info@bleedracinggears.com. Our support hours are Monday–Saturday, 9:00 AM – 5:00 PM EST.

Built for Riders, Designed for Performance

Custom Gear Without Limits

Craftsmanship That Matters

HOW IT'S MADE

Built for Riders, Designed for Performance

Custom Gear Without Limits

Craftsmanship That Matters

HOW IT'S MADE

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