Ordering a Custom Motorcycle Race Suit: Production, Delivery, Customs and Returns Explained
Quick answers: Standard items arrive in about 8 to 12 business days with free standard shipping. Custom or bespoke suits take about 19 to 28 business days in total: roughly 14 to 21 business days of production, plus transit. Custom orders can be cancelled within 24 hours. Customs duties and import taxes are the customer's responsibility. If a custom suit does not match the measurements you gave, we offer a free modification or replacement.
Key takeaways
- Custom suits are cut and made after you order, so there is a production period before shipping.
- Total delivery times below include production and transit, in business days (Monday to Saturday).
- Orders ship by DHL Express or FedEx from our manufacturing facility in Sialkot, Pakistan, with tracking.
- Import duties, taxes and VAT depend on your country and are paid by the customer.
- Custom or personalised gear cannot be returned for a change of mind, so measure carefully before ordering.
Step by step: how a custom suit order works
- Choose a design. Pick a livery or ask for a custom colourway. Browse our leather racing suits.
- Measure. Take your measurements using our measuring guide, or choose a standard size.
- Place the order. Add options such as kangaroo leather, perforation, a speed hump or personalisation, and send your measurements.
- Production. The leather is cut, stitched and inspected to your specification.
- Dispatch. You receive an email with a DHL or FedEx tracking number.
- Delivery. Track the parcel online until it arrives. Check the suit and armour as soon as it is delivered.
How long does delivery take?
| Order type | Standard shipping (free) | Expedited shipping |
|---|---|---|
| Standard size items | 8 to 12 business days | 6 to 10 business days |
| Custom or bespoke suits | 19 to 28 business days | 16 to 26 business days |
Production takes about 3 to 5 business days for standard items and 14 to 21 business days for custom suits. Transit is added once the order is dispatched: about 5 to 7 business days to the USA and Canada and 7 to 12 business days elsewhere with free express shipping, or about 3 to 5 business days with expedited shipping. Our daily order cut-off is 5:00 PM Eastern. Peak periods, holidays and customs clearance can add days. The full details are in our shipping policy.
Where orders ship from
Our business office is in New York, but products are made and shipped directly from our manufacturing facility in Sialkot, Pakistan, by DHL Express or FedEx. Shipping factory-direct lets us offer hand-tailored gear at competitive prices. Shipping options and rates for your country are shown at checkout.
Customs, duties and taxes
- USA: import duties may apply depending on the declared value and current customs rules. They are the customer's responsibility. We add no extra handling fees.
- Other countries: customs duties, import taxes and VAT are the customer's responsibility and vary by country.
- Customs processing can add days to delivery. To check what applies, ask your national customs authority or your carrier before ordering.
Tracking your order
Once your order is dispatched, you will receive an email with a DHL or FedEx tracking number and can follow it on the carrier's website. If you have not received tracking within your expected production window, email us.
Cancelling and changing an order
- Custom orders can be cancelled within 24 hours of placement at no charge. After that, production begins and cancellations are not accepted.
- Check your shipping address carefully. We cannot change an address after dispatch, and a returned parcel due to a wrong address means the customer pays to reship.
Returns, exchanges and the fitment guarantee
| Situation | What happens |
|---|---|
| Standard item, change of mind | Returns accepted within 30 days of delivery if unworn, with tags and packaging. The customer pays return shipping. No restocking fee. |
| Custom or personalised item, change of mind | Not returnable, because it cannot be resold. |
| Custom suit does not match your measurements | Free modification or full replacement under the fitment guarantee. |
| Defective, damaged or wrong item | Contact us within 48 hours of delivery with photos. We cover return shipping and offer a refund or replacement. |
Returns need prior authorisation by email at info@bleedracinggears.com, and refunds go to your original payment method within 5 to 7 business days after inspection. The fitment guarantee covers manufacturing errors only. It does not cover incorrect measurements supplied by the buyer, so double-check your figures. See the full refund policy.
How to avoid problems
- Measure on bare skin or in a thin base layer, preferably with a helper.
- Compare your measurements with the size guide before you order.
- Check the address and phone number at checkout.
- Allow for the full delivery window, especially if you want the suit for a track day.
- Inspect the parcel and photograph any damage straight away.
Frequently asked questions
How long does a custom race suit take to arrive?
About 19 to 28 business days in total with standard free shipping, or 16 to 26 business days with expedited shipping, including production.
Do you ship internationally?
Yes. Shipping options and rates for your country are shown at checkout. If your country is not listed, contact us before ordering.
Do I have to pay customs duties?
Duties, import taxes and VAT are the customer's responsibility and depend on your country. We do not add handling fees.
Can I cancel a custom order?
Yes, within 24 hours of placing it. After that production begins.
Can I return a custom suit?
Not for a change of mind. If it does not match the measurements you gave, we offer a free modification or replacement.
Where does my order ship from?
From our manufacturing facility in Sialkot, Pakistan, by DHL Express or FedEx.
How do I track my order?
You will receive a DHL or FedEx tracking number by email when the order is dispatched.
Sources
- Bleed Racing Gears: Shipping policy
- Bleed Racing Gears: Return and refund policy